FAQs

Payment

We accept Paypal. If you do not have a paypal account, you can pay with credit cards via Paypal. Following the steps below to pay with Credit Card:

* After click the Check Out button, you will be led to Paypal website.
* In the Paypal webpage, click on the link Don’t have a Paypal account?, and then you can enter credit card information for the payment
* The shipping address can be different from the billing address. The billing address should be the same address as your credit card address, but you can enter a different address for shipping.
* To enter a different shipping address, in the Shipping Address session, un-check the box of Same as Billing Address, then you can enter your shipping address accordingly.
* We only ship to the Paypal shipping address

Paypal is the most secure online payment method, it allows you to shop online without exposing your financial information. Paypal provides protection for both of buyers and sellers.


Delivery Time and Tracking

We Ship Worldwide including USA, UK, Canada, Australia, New Zealand, and all other countries. All items are make-to-order.

Estimated Delivery Time:

USA: 3 business days (one week) of handling + 10 business days (two weeks) of USPS delivery
Others: 3 business days (one week) of handling + 10 to 15 business days (two to three weeks) of delivery
Tracking numbers will be provided for all orders. Please use the tracking numbers to check with local post office or from carrier’s websites.
Note: The USPS delivery status will remain un-changed until your package is sorted by local USPS facility. It usually take about two weeks to reach local USPS.
USA: Delivery status can be tracked via www.USPS.com
Others: Delivery status can be tracked via www.17track.net/en/

Friendly Reminding:

During holiday seasons (such as Christmas and January), due to the high volume of packages, the post office may need longer time for the delivery. To make sure the items arrive on time, we encourage customers to place orders as early as possible.

Customization

If you do not see the designs you want here, you are welcome to email us your favorite images at fatboystudio@yahoo.com. We will be happy to add those images to the products you like. Please include the titles of the images in the emails.

Shipping Fee

We provide volume discount for shipping . The more items you buy in a single order, the more you save on shipping.

The value of FATBOY Studio blankets

* The value of our custom blanket is the wonderful huge artwork printed on a blanket. The full printed blanket makes a perfect gift for any occasions.
* If you compare the same size of printed merchandises in the market (such as the same size of paper print or canvas print), you will find how worthy the blanket is.
* We choose the right material that is suit for high quality printing, and in the mean time can keep you comfortable and worm while you are watching TV or on bed.

Return / Exchange Policies

* If not satisfied with the items, you can return within 7 days after receiving. Since all products are make-to-order custom products, 50% of re-stock fee will be applied. Shipping fee is not re-fundable. The items should be returned in their original conditions for refund. Please email us (fatboystudio@yahoo.com) to get the return instructions.
* You can exchange if the items are defective or damaged.